Privacy Policy
Airport Towncar & Limo Service ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, submit a reservation, or contact us about our transportation services.
1. Information We Collect
We collect information that is necessary to deliver professional chauffeured transportation and customer support:
- Identity details: first and last name.
- Contact details: email address and phone number.
- Trip details: pickup and drop-off locations, date and time, airline and flight number, notes.
- Technical data: IP address, browser type, pages visited, and referral sources collected via analytics/cookies.
2. How We Use Your Information
- Process and manage reservations and inquiries.
- Communicate trip confirmations, changes, or service updates.
- Improve website performance, safety, and user experience.
- Comply with legal obligations and protect our rights.
3. Web Forms and Third Parties
Our reservation and contact forms are submitted using Web3Forms or similar form processing providers. Your form data is securely transmitted to the specified recipient email. These providers process submissions according to their own privacy practices. We do not sell or rent your personal information.
4. Cookies and Tracking
We may use cookies and similar technologies to measure site usage and enhance functionality. You can control cookies through your browser settings. Disabling cookies may limit some features.
5. Data Retention
We retain personal information only for as long as needed to fulfill the purposes described above, to comply with applicable laws, resolve disputes, and enforce agreements. Reservation records may be stored to support customer service and regulatory requirements.
6. Information Sharing
We may share information with trusted service providers who assist in operating our website, processing forms, dispatching trips, or providing customer support. We require these providers to safeguard your information and use it only for the services they deliver to us. We may also disclose information when required by law or to protect our rights, safety, or property.
7. Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
8. Your Choices
- You may update or request deletion of your information by contacting us.
- You may opt out of non-essential communications at any time.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete it.
10. International Users
Our services are operated in the United States. If you access the site from outside the U.S., you consent to the processing of your information in the U.S. where laws may differ from those in your country.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated effective date.
12. Contact Us
Questions about this policy? Contact us:
- Email: airporttowncarandlimoservice@gmail.com
- Phone: +1 (561) 684-1600
- PBC License: VH 721